| User Guide | Frequently Asked Questions | Legal Notices |
| LEGAL NOTICES |
| Disclaimer |
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All of the information contained on this page is the copyright of Soundbuzz Pte Ltd ("Soundbuzz"), unless otherwise stated. All music titles and associated logos and works of art are identified to Soundbuzz as being the copyright of the artists, record labels and/or licensors whose details are set out in the relevant credit notice, and you should obtain their consent prior to using any of their copyrighted material. Soundbuzz cannot guarantee that all of the material purported to be the copyright of artists are in fact their copyright. In the event that you believe that any material appearing on these pages is the copyright of someone other than who it purports to belong to, then please contact us at admin@soundbuzz.com Soundbuzz shall not be responsible for any action or liability as a result of any breach of copyright or other misrepresentations appearing on these pages where this breach is not communicated to Soundbuzz immediately. All trade marks appearing on this page are the trade marks of their respective owners. The mark "Soundbuzz.com" is the trade mark of Soundbuzz Pte Ltd.
Soundbuzz shall in no circumstance whatsoever, be liable for any technical and/or other difficulties, problems or errors experienced by a customer arising from any downloads made by such customer from the Soundbuzz website and/or its partner or co-branded websites. Soundbuzz may in its sole discretion extend help and assistance to such customer as an act of goodwill but shall in no event be obliged to provide the same. The provision of such help and assistance shall in no event be deemed an acknowledgement and/or acceptance of Soundbuzz’s liability. Soundbuzz further disclaims all warranties, either express or implied regarding merchantability and fitness for a particular purpose of the Soundbuzz website and any services provided by Soundbuzz hereunder.
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| Privacy Policy |
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Soundbuzz Pte Ltd ("Soundbuzz") is committed to protecting your privacy and honouring the integrity of your personal information. We are committed to providing you the very best experience on our website. For us to enhance your experience at our website, we may ask you for permission to collect certain personal information about you that helps us customise our content to your tastes and preferences. We do not sell or trade to a third party any personal information given by you. All personal information collected is stored in a secured location. This policy may change from time to time, so please revisit this page periodically. Collection of Information
In addition to the information we collect upon your initial access to our website, we may ask you for personal information when you make a purchase through our online shop, when you enter competitions and when you reply to a survey. Use of Information Other Web Site Links Please note that this Privacy Policy only applies to this site and not to web sites maintained by other companies or organisations that we may link to. Such third party web sites may collect personally identifiable information about you when you access those links. Soundbuzz does not control the collection or use of such information. Please refer to the privacy statement or policy of such third party web site before you disclose your personal information to them.
Cookies
Safeguards General Consent
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| Refund Policy |
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Digital Downloads / ringtones (mono and poly) / truetones (“Content”). All Content provided and sold by Soundbuzz by means of electronic download to customers shall not be refunded. There shall also be no cancellation of any orders for Content once the order has been placed and the payment process has commenced. Soundbuzz may at its sole discretion allow refunds in the event that a download is unsuccessful. The refund request must be sent to our Customer Service Center at support@soundbuzz.com citing the reasons for the inability to download. If a refund credit has been processed by Soundbuzz but does not appear on your credit card, please contact the bank that issued your credit card. In the event that a successfully purchased track has been lost by a customer as a result of a crash of the customer’s hard drive or such similar occurrence, Soundbuzz may re-issue the customer’s license so as to enable the customer to re-download the track. This right to re-issue however, is reserved to Soundbuzz at its sole discretion. |
| Terms Of Use Of Website |
The website (including all content, documents, material and information ("Content") in, accessible from, or otherwise hosted within the domain name) at the URL http://www.soundbuzz.com, including but not limited to any WAP site, SMS site, MMS site or any site hosted within the above domain name or within a subdomain thereof ("Website") is provided by Soundbuzz Pte Ltd ("Soundbuzz"). By using this Website, you, the end user ("User"), agree to be bound by the following terms and conditions ("Terms"). Please read these Terms thoroughly. If you do not understand, accept, or cease to accept any of these Terms, (1) do not use not use this web site; and (2) you must destroy any Content downloaded, printed, archived or otherwise obtained from this Website. Soundbuzz reserves the right, at its sole discretion, to modify or revise all or any part of these Terms at any time without further notice to you. Any modification or revision of these Terms will be made accessible from the page "Legal Notices", which may be accessed from the homepage of the Website. Please therefore check the "Legal Notices" page from time to time to ensure you are aware of the latest Terms. Your continued use of this Website will signify your understanding of these Terms and your consent to be bound by the modified or revised Terms. 1. Access to the Website 1.1 Your access to the Website may be limited until your registration has been completed. Amongst other things, you will not be able to access or purchase the digital audio files of the sound recordings ("Digital Downloads"), nor access some of the Content, services and features of the Website. In any event, your usage of the accessible portions of the Website will still be governed by these Terms to the extent applicable. 1.2 Upon submitting your registration information, you will receive confirmation of your username, password, email address and other information necessary to enable you to access and use all the Content, services and features of the Website ("Log-In Details"). 1.3 You must keep your Log-In Details confidential. You are fully liable to Soundbuzz for your use of your Log-In Details, even where those Log-In Details are used by a third party without your knowledge or consent. Whenever your Log-In Details are used in conjunction with the Website, Soundbuzz is entitled to assume that such use of the Website is deemed to have occurred with your authorisation. You must immediately notify Soundbuzz in writing if you believe that the security of your Log-In Details has been compromised in any way. Upon such notification, Soundbuzz will take whatever steps it considers reasonably necessary to address any security breach, which may include canceling and re-issuing your Log-In Details or suspending your access to part or all of the Website. Until Soundbuzz is informed otherwise, it is entitled to treat all access into this Website via your Log-In Details as being made by you, and you may be bound by any such actions or transactions made using your Log-In Details to the fullest extent permissible by law. 1.4 Your registration will only be confirmed and Log-In Details issued if you reside within the Allowed Territories, namely Singapore. The Website is only intended for your use if you reside within the Allowed Territories. You hereby represent and warrant that the registration information (including but not limited to your country of residence) furnished to us is reliable, accurate and truthful to the best of your knowledge and not misleading or fraudulent, and you are not impersonating any person, falsely stating or otherwise misrepresenting any affiliation with any person. If you are residing in or accessing this Website in any country other than the Allowed Territories, you are not entitled to use or rely on any part of the Website. 1.5 You agree to fully indemnify Soundbuzz against any damages or losses that may be incurred by Soundbuzz or any third parties as a consequence of your breach of any of your above representations and warranties. 2. Content on the Website 2.1 The Content on the Website includes content owned or controlled by Soundbuzz, its subsidiaries, its affiliates, third party licensors, or suppliers. Unless otherwise stated, all Content on the Website is the property of Soundbuzz. 2.2 All Content on the Website is protected by copyright, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws in Singapore and elsewhere. 2.3 All sound recordings embodied in the Digital Downloads and "truetones", intellectual property rights in the musical works subsisting in the Digital Downloads, truetones and "ringtones" (monophonic and polyphonic), music titles, songwriting and/or publishing information and associated logos and works of art ("Licensed Material") have been identified to Soundbuzz as being the copyright of the copyright owners as stated on the relevant page containing such credit information. Soundbuzz does not guarantee, represent or warrant that all of the Licensed Material purported to be the copyright of the copyright owners set out in such copyright notice or credit information is in fact their copyright. In the event that you believe that any Licensed Material is the copyright of someone other than who it purports to belong to, then please contact us at support@soundbuzz.com. 3. Your Usage of the Website 3.1 The Website and all its Content are only for your personal non-commercial use and you agree that you are purchasing the Digital Downloads for your personal non-commercial use and not for redistribution or sale. You may not distribute, exchange, modify, pass off, make derivative works of, sell or re-sell, or transmit to any other person any Content on the Website. 3.2 You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any Content through any means not purposely made available through the Website. 3.3 You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any servers operated by Soundbuzz, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means. 3.4 You may not (nor attempt to do any of the following prohibited activities): (1) probe, scan or test the vulnerability of the Website or any network connected to the Website; (2) breach the security or authentication measures on the Website or any network connected to the Website (3) reverse look-up, trace or seek to trace any information on any other user of or visitor to the Website, or any other Soundbuzz customer or account not owned by you, to its source, or exploit the Website or any service or information made available or offered therein, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Website. 3.5 You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure or bandwidth of the Website, systems, networks or server, including but not limited to "hotlinking" or linking directly to any object on the Website or Soundbuzz server. 3.6 You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website. 3.7 You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Soundbuzz on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity. 4. Price Soundbuzz reserves the right, at any time, to change the price and billing methods of the Digital Downloads. For the avoidance of doubt, the prices, promotions, bundles or advertisements posted on the Website by Soundbuzz is an invitation to treat and shall not in anyway constitute or be interpreted as an offer by Soundbuzz to you. 5. Billing/ Payment Method and Refunds All payment for your purchase(s) must be made by MasterCard, VISA, VISA DELTA or American Express. We will only process payments where we can verify that your billing address is within the Allowed Territories and/or where your method of payment, namely the abovementioned credit cards, originate from a bank within the Allowed Territories. All payments are processed by WorldPay and all terms and conditions of WorldPay shall apply. We currently do not accept cash, checks or any other payment form, however we may change this policy in the future. To the extent permitted by law, you will also be responsible for payment of any unauthorised sum charged to your card by a third party. Except where expressly provided, Soundbuzz does not accept any cancellation of orders or refund any payment made for your purchase of the Digital Downloads. Please read our Refund Policy for further details. 6. No Warranties 6.1The Website provided to you on an "as-is" and "as available" basis without warranties of any kind, and Soundbuzz hereby disclaims all warranties, whether express or implied, including but not limited to: (a) uninterrupted, error-free, virus-free or continuous availability of the service and Website; and (b) implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the service and Website and any services provided by Soundbuzz hereunder. 6.2 Soundbuzz disclaims to the fullest extent allowed under applicable law, any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the Website or the services. You assume complete responsibility for your use of the Website and any linked sites. Your sole remedy against Soundbuzz for dissatisfaction with the Website or any Content is to stop using the Website or any such Content. 6.3 Soundbuzz shall not be held responsible for any Content provided by third parties. You expressly agree that your use of the Website is solely at your own risk. 7. Limitation of Liability To the maximum extent permitted by law, in no event will Soundbuzz be liable for any indirect, incidental, consequential, special, or punitive damages or lost profits (even if Soundbuzz has been advised of the possibility of such damages), however caused, arising from or relating to the Website, the Digital Downloads and these Terms, including but not limited to damages arising from (a) loss of data; (b) your violation of these Terms; (c) the use or performance of the Digital Downloads; or (d) failure of the performance of the service herein. 8. Indemnification You hereby agree to indemnify and hold harmless Soundbuzz and its affiliates, officers, directors, employees, service providers, other Website users, distributors and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of these Terms, any law, regulation or third party right. 9. Non-Wavier No delay or failure by Soundbuzz to take any action under these Terms shall constitute any wavier by Soundbuzz. 10. Severability If any provision of these Terms is held to be unenforceable, invalid or illegal for any reason, that provision shall be severed from these Terms, save and except that the remaining provisions shall remain in full force and effect. 11. Termination Soundbuzz reserves the right to terminate your ability to access this site via your Log-In Details or cease providing you with the Digital Downloads and services herein in the event of your breach or suspected breach of any of the terms and conditions herein, without any liability to you whatsoever. 12. Governing Law These Terms shall be governed by and construed in accordance with the laws of Singapore. |
| End-User License Agreement For The Digital Downloads |
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This end-user license agreement ("EULA") governs your rights in respect of your use of Digital Downloads that you are purchasing from the Website. This EULA, if accepted by you, will be deemed to be a legally binding contract between you and Soundbuzz Pte Ltd ("Soundbuzz") that, among other things, grants you a limited non-exclusive and non-transferable license to access and use the Digital Downloads you have selected on the terms set out herein. In order for you to purchase the right to download and access the Digital Downloads, you must agree to the terms of this EULA including but not limited to the rules regarding the usage of the Digital Downloads as set out below in the "Usage Rules" section, prior to the purchase of any of the Digital Downloads. Soundbuzz reserves the right, at its sole discretion, to modify or revise all or any part of this EULA at any time without further notice to you. Any modification or revision of this EULA will be made accessible from the page "Legal Notices", which may be accessed from the homepage of the Website. Please therefore check the "Legal Notices" page from time to time to ensure you are aware of the latest EULA. By accepting and agreeing to the EULA, you also agree that all subsequent purchases you make will be governed by the then-prevailing EULA. Capitalised terms as used in this EULA and not defined herein have the corresponding meanings as such terms are defined and used in the "Terms of Use of Website" ("Terms"), which is also accessible from the page "Legal Notices" and which you are deemed to have accepted as a condition of your use of the Website. For the avoidance of doubt, the Digital Downloads are deemed to be Content of the Website, and your usage of the Digital Downloads is also governed by and subject to the Terms, to the extent that the Terms are applicable to the Digital Downloads and do not conflict with this EULA. You acknowledge that the Digital Downloads are being sublicensed to you and not sold, notwithstanding the use of such terms as "sell", "purchase", "order" or "buy" on this EULA or anywhere else on the Website. By purchasing and downloading the Digital Downloads, you agree, represent and warrant that (a) the Digital Downloads are for your personal non-commercial use; (b) you will comply with and will not in any way circumvent or attempt to circumvent the Usage Rules or any technology designed to enforce the Usage Rules; and (c) you will not (nor attempt to) tamper with or modify the Digital Downloads. Permitted Use: Licenses - You are only allowed to store each Digital Download on 1 PC of your choice (1 "License"). However, as part of our customer support policy, Soundbuzz may, at its sole discretion, allow you up to two 2 times re-installation (i.e. 2 additional Licenses) within a 1 year period from the initial download of a Digital Download, in the event that you upgrade your operating system or suffer any hard drive crashes. Please contact our customer support at support@soundbuzz.com in the event that you wish to request for additional Licenses. The number of "Burns" and "Ports" (defined below) permitted are in respect of each License granted per Digital Download. Burns (i.e. CD burning) - You may "burn" each Digital Download up to 3 times only onto CD-R and/or CD-RW in order to create an audio compact disc in "Compact Disc - Digital Audio" Red Book format which is playable on an audio compact disc compatible player (3 "Burns").
Ports - You may export or transfer each Digital Download up to 3 portable media player devices that are compliant with Windows Media Digital Rights Management solution with security level set to "1000" an unlimited number of times to each such portable device. For the avoidance of doubt, all transfers to portable devices are only enabled for a one-way transfer to each such device and are not transferable from such device to other devices, PCs or other digital media. (3 "Ports"). Prohibited Use: Save as provided herein, you further agree that you will not do or attempt to do any of the following:- (i) Make any unauthorised copies of the Digital Downloads in any media; The Digital Downloads shall only be for your personal, non-commercial use. The delivery of a Digital Download does not transfer to you any commercial or promotional use rights in the Digital Download. More Restrictive Usage Rules by Different Licensors: As certain labels and licensors of the Digital Downloads may require stricter usage rules than the Usage Rules specified herein, Soundbuzz will, where applicable, identify these more restrictive usage rules prior to your purchase of a Digital Download that is subject to any more restrictive usage rules. Intellectual Property Rights All content including all media, software, text, images, graphics, user interfaces, music, videos, photographs, logo, artwork and other content on the Website including without limitation the design, selection, arrangement and coordination of such content is owned or licensed by or to Soundbuzz, and is protected by copyright, trademark and other intellectual property rights laws. For the avoidance of doubt, the title and copyright in and to the sound recordings embodied in the Digital Downloads remain vested with the original copyright owner/ licensor, and your license herein to use the Digital Downloads (including any Burning or Porting capabilities of such download) does not affect the underlying intellectual property rights in and to the sound recordings of said Digital Downloads, nor shall it constitute a grant or wavier of any rights of the relevant copyright owners. Any use of the Digital Download including the sound recording embodied therein other than as permitted above is a violation of this EULA and any applicable copyright laws and is hereby prohibited. |